It was a simple question. It should have been on the website. It wasn’t. So it should have been a quick and easy phone call. Forty-seven minutes later, I realized I was in hell – that tortured no man’s land of a customer service phone call known as On Hold. So it was only fitting… Continue reading Still Holding On – and Holding
Dear Sir, We haven’t met personally, so normally I would take a moment to introduce myself. Although I don’t know you, it’s clear you already know me. In fact, you could say we’re almost like the same person. That’s because you stole my identity, you Cyber Scum. Now I’m racking my brain trying to figure… Continue reading A Letter to My Hacker
I am learning that reconstructing your computer life after a serious crash is a lot more work than I imagined. Moral of the story, kids, back up your computer. Really.